Capter One An Overview of the Hospitality Industry
Part One Background and Introduction
Part Two Category of Hotels
Part Three Types of Hotel Rooms
Chapter Two Front Office
Part One Background and Introduction
Part Two Post Description
Part Three Responsibilities
Part Four Equipment Knowledge
Part Five Skills Required
Part Six Workshop
Chapter Three Housekeeping Department
Part One Background and Introduction
Part Two Post Description
Part Three Responsibilities
Part Four Equipment Knowledge
Part Five Skills Required
Part Six Workshop
Chapter Four Kitchen Department
Part One Background and Introduction
Part Two Post Description
Part Three Responsibilities
Part Four Equipment Knowledge
Part Five Skills Required
Part Six Workshop
Chapter Five Food and Beverage Department
Part One Background and Introduction
Part Two Post Description
Part Three Responsibilities
Part Four Equipment Knowledge
Part Five Skills Required
Part Six Workshop
Chapter Six Leisure and Recreation Department
Part One Background and Introduction
Part Two Post Description
Part Three Responsibilities
Part Four Equipment Knowledge
Part Five Skills Required
Part Six Workshop
Chapter Seven Business Center
Part One Background and Introduction
Part Two Post Description
Part Three Responsibilities
Part Four Equipment Knowledge
Part Five Skills Required
Part Six Workshop
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